Note on doorstep selling in Kevelaer

The city administration of Kevelaer has received information that an increasing number of people are currently offering contracts on doorsteps.

Please note in this context:

• You are not obliged to open the door and certainly not to let people into the house.
• Do not sign anything under time pressure and do not give out any sensitive data (e.g. bank details). If you are unsure, ask for time to think about it or ask for the documents to be checked.
• If you have any doubts or problems regarding doorstep selling and telecommunications contracts, the North Rhine-Westphalia Consumer Advice Center can provide information and advice at: https://www.verbraucherzentrale.nrw/wissen/vertraege-reklamation/kundenrechte/vertraege-an-der-haustuer-das-sind-ihre-rechte-12240

What are door-to-door sales?

If contracts are concluded at the front door, in the hallway, on the street or after a surprise visit, for example, these are known as doorstep selling. Such situations can easily lead to hasty decisions - so always check offers carefully and seek independent advice if in doubt.