General social service

Some parents just need advice about worries and problems with their children. Sometimes, however, the situation in the family is such that parents don't know what to do. There can be various reasons for this, such as raising children, feelings of being overwhelmed, a separation or a divorce. In these situations, families, children and young people can turn to the youth welfare office.

There is a "General Social Service" (ASD) in the pilgrimage town of Kevelaer. At the "Allgemeiner Sozialen Dienst" (ASD), parents can receive free and comprehensive advice from qualified educational specialists.

The pedagogical specialists provide support and help in resolving conflicts and crises, advise on parenting problems, on coping with everyday problems and on family law issues. They provide information about possible support options and further assistance. It is important to take into account the wishes and concerns of those involved. The cooperation of families, parents, children and young people is important, both in the search for suitable help and in the implementation of the help.

In short, this is one of the tasks of the "General Social Service":

• Advice and assistance with parenting issues
• Educational assistance and supplementary services (Sections 27 to 35, 36, SGB VIII)
• Advice and review in cases of suspected child endangerment (Sections 8a, 8b SGB VIII)
• Youth welfare in criminal proceedings - Participation in juvenile criminal proceedings (Section 52 SGB VIII)
• Support with difficulties when changing from school to work or training
• Counseling and support during separation and divorce (§ 17 SGB VIII)
• Advice and support with contact arrangements to be made (§ 18 SGB VIII)
• Participation in family court proceedings (§ 50 SGB VIII)
• Taking into care and accompanying underage foreigners (Section 42a SGB VIII)

If you have any concerns, please contact one of the educational staff listed below or call 02832 122 852.

Telephone contact and appointments can be made from Monday to Thursday from 9 am to 4 pm and on Fridays from 9 am to 12.30 pm. The telephone numbers can be found in the table below.

Name	Telephone	e-mail
Janine Lübeck	02832 122-605	janine.luebeck@kevelaer.de
Stefanie Lucas	02832 122-629	stefanie.lucas@kevelaer.de
Barbara Klein	02832 122-631	barbara.klein@kevelaer.de
Nicole Volkmann	02832 122-634	nicole.volkmann@kevelaer.de
Louisa Seves	02832 122-620	louisa.seves@kevelaer.de
Susanne Pieschel	02832 122-639	susanne.pieschel@kevelaer.de
Imke Pimingstorfer	02832 122-632	imke.pimingstorfer@kevelaer.de
Jordi Barbara	02832 122-625	jordi.barbara@kevelaer.de